AML Policy

AML (Anti-Money Laundering, Anti-Money Laundering) are the principles of combating money laundering, terrorist financing and the creation of weapons of mass destruction. The procedure includes the identification, storage and exchange of information about users, their income and transactions between organizations and departments.

KYC (Know Your Customer or Know Your Client, Know Your Client) is the principle of operation of financial institutions, which obliges them to identify a person's identity. This identification serves many purposes: understanding your clientele, monitoring operations, reducing risks, fighting bribery and corruption.

As part of the AML/KYC principles, we collect and store the data of our users:
- email address
- IP addresses
- numbers of cards, accounts, wallets of electronic currencies, addresses of cryptocurrencies
- Full name of the cardholder
- all text data and images sent by the client

We collect this data for order processing, subsequent technical and consulting support for clients, internal analysis and monitoring, in order to prevent illegal actions using the exchange service.
Only employees of the exchange service have access to this data. We may disclose it at the request of law enforcement authorities in order to protect ourselves or third parties from damage and illegal actions.

AML / KYC verification is carried out using international cryptanalysis services and our own developments, the details of which were not disclosed. If the result of the verification of an incoming transaction shows an excess of acceptable risk values or a request was received from the cryptocurrency exchange to which this payment was sent, then:
- Order processing is suspended.
- The client is required to pass identity verification.
By creating an order, the client undertakes, if necessary, to provide documents confirming his identity and justification of the origin of the funds sent.

For identity verification, the following may be required:
1) Photos of documents, selfies with documents and additional explanatory notes
2) Explanations of the origin of funds, sources of income, screenshots of wallets and correspondence with senders.
The list may be supplemented depending on the situation.

In case of suspension of the transaction by the Service operator, the verification of the submitted documents is carried out within 24 hours from the moment they are received in sufficient volume. In case of successful verification, the funds will be returned to the client's details minus the commission for sending the transfer.
In case of suspension of the transfer of the transaction by the technical support of the cryptocurrency exchange, the time for checking documents is not regulated and depends on the case. Upon receipt of documents from the client in sufficient volume, we send them to the technical support of the cryptocurrency exchange.

Understanding and accepting the above requirements, the client undertakes to fulfill it, not to make any claims against the exchange service and not to demand a refund without identity verification.

Permissible values for risk categories:
- up to 0% для Darknet Marketplace, Darknet Service, Drugs, Child Abuse, Stolen Credit Cards, Enforcement Action, Blackmail, Personal data EU, Personal data US, Smuggling drugs, Smuggling precursors, Smuggling people, Smuggling weapons, Smuggling, Illegal migration, Human trafficking, Fake documents, Fake document rendering, Illegal weapons, Fraudulent Exchange, Gambling, Illegal Service, PEP, Сorruption, Ransom, Malware (excluding Ransom), DDOS service, Phishing service, Stolen Coins, Scam ICO, High Risk country, Sanction country, Terrorism, State bodies
- up to 5% для Scam
- up to 10% для Precursors, China precursors manufacturing, Personal data RU, Personal data CIS, Personal data other, Stolen DataBase, Laundering of money, Illegal financial transactions, Paramilitary organization, Cracked software
- up to 25% для Mixing Service, Online Marketplace, Bribge
- up to 50% для Exchange With High ML Risk, Exchange With Very High ML Risk, DEX (excluding Bridges), P2P Exchange With High ML Risk, P2P Exchange With Very High ML Risk, OTC Exchange With High ML Risk, OTC Exchange With Very High ML Risk, ATM